Incident Administration

Incident Administration

Every bump and major accident presents a challenge for fleet managers. The IFC in-house incident administration service provides vital support when businesses and drivers need it most.

 

Service features

Accidents are an unfortunate but inevitable consequence of running a business fleet.

  • Dedicated 24 hour call service for drivers
  • Every call is handled with prior knowledge of your business fleet and its drivers
  • Claim forms completed on your behalf
  • Vehicle recovered and repaired by our network of trusted service partners
  • Web-based reporting suite for the claims process
  • Risk management analysis and fraud prevention
  • Full uninsured loss recovery service available

 

Service benefits

We’ll get your drivers swiftly back on the road with minimal disruption and down-time.

  • Drivers can get back on the road quickly
  • Minimal down-time in the aftermath of incidents
  • Incident-related costs tightly controlled
  • Significant time saved completing claim forms in-house
  • Insurance claims taken care of if fault lies with the third party driver

 

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IFC FLEET IS A PROUD MEMBER OF THE IFC GROUP WHICH INCORPORATES